We ship worldwide. However, due to international trading agreements and local customs restrictions, we may be unable to ship certain items to your location. We'll let you know if this is the case once you proceed to purchase.

For all destinations outside of the EU, customers may face import and duty taxes. These vary from country to country, and The Wasted Hour has no control over them. In the event that you need to pay import and duty taxes, you will be contacted directly by the shipping service and the order will not be released until you have paid.

Of course, please use our contact form or send an e-mail to cs@thewastedhour.com and we will send you further instructions.

We offer free returns for our customers in Germany.

As soon as the package is back with us we will refund your money to your bank account. Please be aware that this can take up to 14 days.

Unfortunately, we cannot provide free returns for international customers.
For more information about returns, click here.

We're very sorry about that. Please use our contact form or send an e-mail to cs@thewastedhour.com and we will send you further instructions

Your personal online security is important to us. We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems

As soon as your return has reached our warehouse we will send you an email. If it has been more than 10 days since you sent it back and you still have not heard from us, please contact customer service and we will resolve the issue.